DaLiangZest is committed to protecting the privacy and personal information of its customers and website users. You need to understand the personal information that may be disclosed to us through the use of our website, how this information is used, who can access it, and how to delete this information if necessary.
Personal information refers to information about an identifiable individual. This includes information you provide to us, or information we collect on this website. It may include your name and address, age and gender, transaction history with us, telephone number, or email address (to the extent permitted by local law).
This Privacy Policy governs your use of the website and related social media pages as a visitor and/or user, which are associated with this Privacy Policy. Please read this Privacy Policy carefully. By using, accessing, and/or visiting the website, you agree to and consent to this Privacy Policy. If you do not accept and agree to this Privacy Policy, you should immediately cease using, accessing, and/or visiting the website.
Our website may contain links to other third-party websites. If you click on these links, please note that they have their own privacy policies, and we assume no responsibility or obligation for their policies or the processing of personal information. Please always review these policies before submitting any personal information to these third-party websites.
DaLiangZest’s services are intended for a general audience but are not suitable for children under 13. We do not knowingly collect personal information from children under 13, and if we discover such collection, we will take reasonable steps to delete any such information as soon as possible.
This Privacy Policy aims to illustrate our privacy practices, covering the following areas:
- We may collect personal information about you;
- How we use your personal information;
- How we protect your personal information;
- How this Privacy Policy may be changed.
1.Types of Information We May Collect About You
- Details of your website visits and communications, as well as information collected through cookies and other tracking technologies, including but not limited to your IP address and domain name, browser version and operating system, traffic data on our website, website logs, communication data, and resources you access;
- Personal information you provide to us, such as your name, email address, and other contact information when using the contact form on our website;
- Our communications. If you contact us, we typically retain records of these communications;
- Information about how you use our products and services, such as our product setup during your installation process and records of your technical support for our products. We collect this information to develop and improve our products and services, and to understand your usage patterns and preferences so that our services are better suited to you;
- Device information, such as operating system, browser, software applications, IP address, geolocation, security status, and other device information, typically used when necessary for troubleshooting.
2.Use of Your Personal Information
When you request services, we will need you to provide certain personal information, which will be used to manage our services, including fulfilling obligations arising from any agreements between you and us, or to notify you of changes to services and products.
We may analyze the personal information we hold to better understand your usage patterns, preferences, and marketing needs, thereby better understanding our business and developing our products and services; if our business changes or policies are adjusted, we may update you through your contact information if you choose to remain informed.
We may process your personal information to comply with regulatory requirements or to engage in dialogue with relevant regulatory bodies. This may include disclosing your personal information anywhere in the world or to third parties, court services, and/or regulatory or law enforcement agencies in connection with relevant investigations, procedures, or inquiries. Where permitted, we will forward such requests to you or notify you before responding, unless doing so would hinder the prevention or detection of crime.
3.Protection of Your Personal Information
Your personal information is primarily stored on our servers. It is your responsibility to keep your passwords confidential and to comply with other security procedures we have notified you of. We request that you not share your passwords with anyone.
We employ physical, electronic, and procedural safeguards to prevent unauthorized access, use, modification, destruction, disclosure, loss, or theft of personal information that you hold or control.
4.Changes in this Privacy Policy
We may change website content, and our privacy policy may be adjusted from time to time. If these changes are significant, we will clearly indicate them on the website.